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| Home :: Guarantee |
(866) 477-9472
Our Guarantee to our Customers |
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Guaranteed same day shipping if order is received by 5:00pm EST
Printer Ink Cartridges only sells the highest quality products on the market today. We provide 100%
satisfaction
guarantee on
all our products. We have tested all of our products to make sure we only offer those that will produce the best
quality.
If you are not completely satisfied with any item for any reason, simply return the unused portion within
90 days from
the date of shipment for a full refund or exchange!
NOTE: To ensure you are inconvenienced as little as possible, Printer Ink Cartridges will often send replacement
products
while waiting for the initially-purchased product to be returned. If the replaced item is not received by
Printer Ink Cartridges, you will be charged an additional fee for the replaced item.
Any special promotional item(s) received for either discount or no cost from this web site in conjunction with
purchased items must be returned along with the purchased non-promotional items. If the product is returned
alone, a small charge for the free item will apply.
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Returns Policy |
| When returning a non-defective or a defective item, you must include a note containing your
Online_Order
Number and a request for replacement or refund. No returns will be accepted without a
printer-ink-cartridges.info Return
Merchandise Authorization (RMA) number on the outside of the package beneath our return address and a copy of
the original order receipt or packing slip enclosed. Include your daytime phone number and email address. All
cartridges that are returned must contain at least 75% of the cartridge as new capacity. Please send your
returns to:
Attn: Returns
Printer Ink Cartridges
10191 W. Sample Rd. Ste. 212
Coral Springs FL, 33076
Printer Ink Cartridges will not accept depleted items or items purchased from retailers other than Printer Ink
Cartridges. Returns for
unneeded or wrongly ordered products may be subject to a 15% restocking fee if refund is requested. All
non-defective products must be in original condition with all warranty cards, manuals, and accessories enclosed.
Please allow up to 7 business days after we receive your return for your repair, replacement or refund to be
processed. All credits will be made within 7 working days to the credit card holder. Credit card companies can
take up to 30 days to process a credit from a merchant.
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